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Module 2 - Delivering Customer Value

December 2009

Delivering Customer Value

LSM Learning Media 2009 Professional Series offers you the complete package for CIM exam and assignment success. This CIM Course Book contains assessment techniques, tips and sample answers tailored to each specific CIM assessment and are revised and reviewed independently.

Updated to incorporate legislative and syllabus changes, the 2009 Professional Series provides complete assessment materials for the CIM qualifications.

Written by the LSM Faculty specifically for the module: "Delivering Customer Value - December 2009".

This CIM Course Book contains:

  • Specific contents to Dec 09 CIM assessment term.
  • Analysis of December 2009 case study.

 

Limited preview - 2009

Price: £14.99 - Available from 2nd November

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